Water Softener vs. Water Filter
Water softeners and water filters both improve water quality but through different methods and predominantly with different outcomes. Establishing what you are trying to eliminate or improve will help you decide whether you need a water softener, a water filter or both. The best starting point is understanding their functions…
A water softener is designed to combat hard water, which contains excess calcium and magnesium. These minerals cause limescale buildup which can have a significant impact at home and on hair and skin. Softening works through ion exchange.
A water filter removes impurities and contaminants such as chlorine, bacteria, heavy metals, and sediments that affect taste, smell, and safety. Filters normally contain a “media” that will remove different contaminants dependent on their chemical properties. There are so many filters available, we have refined our offering to make it simpler for customers to choose what is right for them:
How do I Decide Witch I Need?
Deciding which you need is often subjective. Below we have captured the most common reasons why our customers have had water softeners or water filters fitted:

Do I Need Both?
There are some ways that you can understand this or do your own research:
Deciding on a Solution
If you are frustrated with the impacts of hard water on your home, hair and skin it is worth investigating options around water softeners.
If you are concerned about the taste of your water or what’s in your water it is worth investigating your options around water filters.
Need Help Navigating Water Treatment?
For homeowners in Dorset, Hampshire, and Wiltshire, we are Southern Softflow – a local, family-run company established in 2000. We pride ourselves in offering straightforward, honest advice. We offer a free, no obligation, home survey and would love to help solve your water problems.
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We provide comprehensive water treatment services across the South of England
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