Trade Partnerships
Compliment Your Projects
We know that delivering your project for your customers to a high standard is incredibly important to the service you offer and your reputation. We believe at Southern Softflow we can be an asset to your projects by:
- Offering a continuation of your high quality service – not only in the service your customer would receive from us but also in maintaining the new look and feel of their project with you
- Extending the life of appliances installed as part of your projects from boiling water taps through to shower heads
- Seamlessly integrating as part of your project – we are much more likely to achieve an optimal fit for the customer, i.e. in the case of a kitchen fit we work with you to operate between first and second fit so that the pipework is set up for a softener install on completion
Because we are a local, family run business we know the importance of customer service and that is why we have a growing number of partners who recommend us.
Working with Southern Softflow
We work with a number of partners across Dorset, Wiltshire and Hampshire. Our partners want to have confidence in recommending a company where they know their customers will be in safe hands. For many of our partners that means they have someone they can rely on, not only for water softener installation but ongoing aftercare – be that customer issues, advice, salt etc.
Don’t just take our word for it – hear from our partners about their experience of working with Southern Softflow.
Interested in becoming a trade partner?
Give Us A Call“Whenever our clients ask us about water softeners, we have no hesitation in recommending Southern Softflow. We have been recommending Southern Softflow for many years and know that, like us, customer service and customer satisfaction are of paramount importance to them. They expertly guide clients through all the various options and what the best solutions are for their homes. The installation is flawless, and they always communicate clearly with all necessary parties. They are a joy to work on projects with.”
Areas We Cover
We provide comprehensive water treatment services across the South of England
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Book A Free Home Survey Today
Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
What Our Customers Say
“Southern Softflow’s response to my call for help was amazing, from Edith in the office, Keith the boss man to Will the plumber who worked so hard and did a first class job. A truly great personal service not found easily these days. My heartfelt thanks to them all !”
“The service from start to finish was exceptional. Very skilled and knowledgeable plumbers, nothing was too much bother, brilliant receptionist, everything fitted well and explained along the way, went above and beyond - even reinstalled and adapted the cupboard around the new water softener and left us a box full of gifts and goodies! A pleasure to deal with such a great team, we highly recommend them.”
“We've had fantastic service from Southern Softflow from initial enquiry through to installation and beyond. This is our first water softener (TwinTec S5) and we can't fault it (we wish we'd installed one years ago). Southern Softflow's friendly and accommodating service is what set them apart from other companies that quoted. There was no pressure to place an order, and they were very accommodating, as this softener was purchased during a renovation of the whole downstairs, including new kitchen, bathroom & plumbing throughout, so they had to coordinate with our plumber and fit in around other trades. Competitively priced. Fantastic product. Excellent service. I highly recommend Southern Softflow.”
“I have dealt with Southern Softflow for 22 years. Recently after 22 years a fault developed on the machine. The machine was taken away and repaired at a very reasonable cost. As I had moved house I had the machine installed by the kitchen company installing the kitchen and they made a poor job of the pipework needed. When Will from Southern Softflow brought the repaired machine back he rerouted the pipework and put new valves in and did a very neat and professional job. I am delighted. A very genuine and professional company ,a delight to deal with.”
“From the first contact through to survey visit and arranging for installation, this family-run company was excellent, with plenty of communication. The water softener had to be installed in a very restricted space with very difficult to access mains water inlet and drain. However the company plumber found a workaround, even preserving some of the middle shelf in the cupboard concerned. The installation was completed in one morning, working was clean, and the finished job is very neat.”
“We recently had Southern Softwater visit our home to walk us through the available options, and the experience from start to finish was excellent.The initial consultation was clear, informative, and pressure-free. They took the time to understand our needs, explained the different systems in a straightforward way, and answered all of our questions patiently. It felt like they genuinely wanted to help us make the right decision rather than just make a sale.The installation process was just as impressive. The installer arrived on time, was extremely professional, and worked efficiently while keeping everything tidy. He explained how the system works, made sure everything was set up perfectly, and left the area clean once the job was complete.Overall, we’re delighted with both the service and the product. It’s rare to find a company that delivers such a smooth and professional experience from consultation through to installation. Highly recommended.”
Are You Fed Up With The Impacts Of Hard Water?
Emily was looking to protect her new build home in Shaftesbury, Dorset from the impacts of limescale. After living in her new house for two years ago and consequently became frustrated with the impacts of limescale.
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