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Drinking Water System Installation & Filter Fitting

UK drinking water is considered to be some of the safest in the world, but that doesn’t mean it always tastes great or is free of contaminants that may concern you. We regularly hear from customers concerned about things such as microplastics, pharmaceuticals or PFAS, wanting to know what they can do about it. To help guide you, we have pulled together a table which allows you to understand what can be removed and what type of system would best suit your needs.

 

ContaminantCarbon FilterReverse OsmosisUV Filter
Chlorine & TasteYesYesNo
MicroplasticsPartialYesNo
PharmaceuticalsPartialYesNo
PFASPartialYesNo
Bacteria & VirusesNoYesYes
Heavy MetalsPartialYesNo
SedimentYesYesNo

 

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Should you decide to install a drinking water system with Southern Softflow, this is what you can expect.

Installation - What to Expect

1
Recommendation - Southern Softflow provide you with a tailored recommendation to meet your needs
2
Installation - We will install your chosen filter to the highest standard, integrating with your existing plumbing
3
Handover - We will talk you through how everything works, explain any simple maintenance and your first due date for your filter change (do not worry, we send our customers reminders so it's one less thing for you to have to remember)
4
Ongoing support - We are a local, family-run business and we are here if you need us, for any questions (even if it's months down the line) or issues with your system

Filter Replacement & Fitting

Having chosen and installed a water filter which meets your needs the one thing you will need to remember to do is fit replacement cartridges. Cartridges need to be changed after a certain volume of water or within a certain timeframe, regular filter changes ensure your system is able to continue to remove any contaminants you are concerned about as well as keeping your water tasting great.

Once you know how, fitting a cartridge is quite straightforward although this is a service that we offer, and many of our customers like us to do for them.

What's Included in Our Filter Service

We will simply book an appointment with you, to suit your diary. One of our engineers will bring the filter with them, fit it for you and if you wish talk you through how to do it yourself for the next time it needs replacing.

Signs you might need to replace your filter

  • If you have a system fitted with us we will typically email you when a replacement is due
  • You notice a change in the taste of your water
  • You can smell chlorine again
  • Your filter cartridge looks visibly discoloured (if you can see it)
  • You’re noticing sediment or cloudiness in the water coming from your drinking tap
Keith from Southern Softflow

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What Our Customers Say

“From the beginning, speaking to Edith, Ben coming to the house and Will fitting the water softener the service was impeccable and would thoroughly recommend this company to anyone. An excellent product has been fitted and we are now enjoying beautiful water. Thank you all so much.”

“Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.”

“Fantastic fitting and service very professional looking forward to using soft water as we are in a very hard water area”

“Brilliant company. Had our softener installed last month and already noticing the difference. Skin feels softer, kettle stays clean, and the shower glass is so much easier to keep looking good. Wish we had done it years ago!”

“We have been customers for over 10 years. The annual service is always prompt and professional. Would not use anyone else for our water treatment needs.”

“Ben was very knowledgeable and gave us great advice. The installation was completed quickly and the team left everything spotless.”

Emily, a Southern Softflow customer, sharing her testimonial in her kitchen

Are You Fed Up With The Impacts Of Hard Water?

Emily was looking to protect her new build home in Shaftesbury, Dorset from the impacts of limescale. After living in her new house for two years ago and consequently became frustrated with the impacts of limescale.

See More Testimonials

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