Commercial Installation & Servicing
Southern Softflow provide commercial water softener installation and servicing across Dorset, Hampshire and Wiltshire. Whether you run a hotel, restaurant, care home or office, we can help protect your equipment and reduce maintenance costs with a professionally installed and maintained water softening system.
What to Expect
a) Understand your challenges/needs: we visit your premises to understand your operation, water usage patterns, and specific challenges.
b) Site specific details: test your water hardness, water pressure, available installation space, existing plumbing infrastructure, electrical requirements (if needed).
c) We pull together a tailored quote to deliver on your challenges/needs, including the why of our recommendation. We work with brandings including Kinetico, Fleck, Clack and Autotrol.
d) In order to ensure smooth installation on the day our installer will carrry out a pre-installation planning visit, this allows them to double check the installation plan and ensure we have any specialist equiptment required for your specific installation.
e) Arrange a day or time that best suits you for installation, to minimise disruption and notify your team.
f) Our installer will isolate water supply briefly, install softener and bypass system, connect to existing plumbing, install drainage, test system thoroughly, commission and calibrate.
g) We will carry out a handover to most suitable person in your business. We cover how the system works, salt replenishment schedule, basic troubleshooting, bypass valve operation, recommended servicing schedule and when to call us in.
h) We pride ourselves in looking after our customers. Once you are a customer of ours we will do everything we can to ensure you feel supported and looked after. We can also set up servicing contracts to make your life easy when it comes to maintenance.
Protect Your Investment With Regular Maintenance
We recommend annual servicing for your water softener for a few reasons:
- Due to the size, complexity and frequency of use
- The risk and cost implications of downtime
- Compliance and warranties (not sure if this applies here)
A service would include:
– Health Check: Complete assessment of your machine to identify and address any potential issues before they escalate
– Maintenance and Part Replacement: We maintain all moving parts and replace serviceable components as needed, ensuring reliable operation and minimal downtime
Regular servicing helps your water softener deliver consistent results, protects your investment, and provides peace of mind.
If you have a water softener already installed, please contact us to see how we can help ensure your machine continues to protect your premises.
Commercial FAQs
Areas We Cover
We provide comprehensive water treatment services across the South of England
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Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
What Our Customers Say
“Fantastic fitting and service very professional looking forward to using soft water as we are in a very hard water area”
“First class installation of new water softener, Very tidy and neat.”
“Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.”
“The drinking water system has transformed our kitchen. No more plastic bottles and the water tastes amazing. Installation was quick and hassle-free.”
“Ben was very knowledgeable and gave us great advice. The installation was completed quickly and the team left everything spotless.”
“Excellent service from start to finish. The team were professional, punctual and cleaned up after themselves. The water softener has made such a difference to our home.”
Are You Fed Up With The Impacts Of Hard Water?
Emily was looking to protect her new build home in Shaftesbury, Dorset from the impacts of limescale. After living in her new house for two years ago and consequently became frustrated with the impacts of limescale.
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