What is Hard Water
Understanding hard water, its causes, and impact on your home
How does water become hard?
Naturally soft rainwater absorbs calcium and magnesium minerals whilst flowing through the ground, these minerals that cause the water to turn hard. When heated, these minerals react and cause limescale in your home.
Hard rocks, such as Granite are so hard that water cannot permeate through, so rainwater will simply run-off the surface and absorb fewer minerals along the way, known as surface water. Areas with hard rock formation such as Cornwall, Wales or Scotland will naturally have softer water.
Inversely, soft rocks, such as Limestone are highly permeable and the water passes through, known as ground water. As the water passes through it absorbs minerals, such as calcium and magnesium. The more contact with soft rock formations the harder the water becomes.
So, slightly confusingly, softer rock means harder water.

How hard is my water?
Water hardness is typically measured in parts per million (ppm) and is categorised according to this scale:

We are lucky to live in a beautiful area of the country, however due to the high levels of limestone and chalk, we have very hard water. In the area we cover we typically see water hardness ranging from between 280-320 PPM.

Book A Free Home Survey Today
Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
Learn More
How a Water Softener Works
Water softeners work via a process called ion exchange. Learn about the ion exchange process,…
Drinking Water Problems
Learn about common contaminants in UK drinking water and how water filters can help protect…
Water Softener & Water Filter
Water softeners and water filters both improve water quality but through different methods. Discover which…
Types of Water Softener
Broadly speaking, there are two types of water softener: single-cylinder electric and twin-cylinder non-electric. Learn…
Water Softener Salt
Salt is essential for water softener efficiency. Learn about the different types of salt and…

Cost of a Water Softener
Water softeners can vary significantly in price. Learn about typical costs, what affects pricing, and…
Video FAQs
How Do I Bypass My Water Softener?
How Often Do I Need A Service?
How Much Salt Will My Water Softener Use?
How To Remove Salt Crystals From The Lid Of My Water Softener
Proud to Work With






