Water Softener Services in Shaftesbury & Gillingham
Battling hard water in north Dorset? We install and service water softeners across Shaftesbury, Gillingham, and the Blackmore Vale. SP7-SP8 postcodes.
Hard Water in Shaftesbury & Gillingham
Understanding the water quality challenges in your area
How Hard Is Your Water?
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falls in a — area.
Your water hardness level affects your home appliances and plumbing.
Our Services in Shaftesbury & Gillingham
Complete water treatment solutions for homes and businesses
Shaftesbury & Gillingham Water Softeners
Professional installation of premium water softeners from leading brands including Infinity, Harvey and Kinetico.
Learn more about water softenersDrinking Water Systems in Shaftesbury & Gillingham
Pure, filtered drinking water straight from your tap with our advanced filtration systems.
Learn more about drinking water systemsServicing & Repairs in Shaftesbury & Gillingham
Expert maintenance and repairs for all major water softener brands to keep your system running smoothly.
Learn more about servicing and repairsShaftesbury & Gillingham Salt Delivery
Convenient salt delivery service. Regular deliveries or one-off orders available.
Learn more about salt deliveryShaftesbury & Gillingham Installations
Professional installation by experienced engineers. Most installations completed in just 2-4 hours.
Learn more about installationsTaps & Boiling Taps in Shaftesbury & Gillingham
Quality drinking water taps and instant boiling water taps for your kitchen.
Learn more about taps and boiling tapsHard Water Causes Real Problems in Shaftesbury and Gillingham
Homes across north Dorset — particularly in Shaftesbury, Gillingham, and the villages of the Blackmore Vale — deal with hard water every single day. With readings between 265 and 270 PPM and an average of around 268 PPM, roughly 87% of properties in the SP7 and SP8 postcodes have water that’s hard enough to cause lasting damage to plumbing and appliances.
The Damage You Can See — and the Damage You Can’t
The white crust around your taps and the cloudy film on your glassware are the visible signs. But the real cost of hard water is hidden inside your home. Limescale slowly coats the inside of your pipes, your boiler’s heat exchanger, and the heating elements in your washing machine and dishwasher. Over time, this means higher energy bills, more frequent breakdowns, and shorter appliance lifespans.
If you’ve ever stood at the top of Gold Hill in Shaftesbury and looked out over the Blackmore Vale, you’ll know this is a landscape shaped by chalk and limestone. That same geology is responsible for the mineral-heavy water coming out of your taps.
How a Water Softener Fixes the Problem
A water softener sits on your mains supply and removes the calcium and magnesium minerals before they reach your plumbing. It’s a simple, proven technology that pays for itself through lower energy costs, fewer repairs, and less spending on cleaning products and detergents.
Southern Softflow installs water softeners from Kinetico, Harvey, Infinity, and TwinTec — all tried-and-tested brands that perform well in north Dorset’s hard water conditions. We’ll recommend the right system based on your household size, water usage, and available space.
What You’ll Get from Us
- A free home survey and water hardness test
- Expert advice with no obligation to buy
- Professional installation, usually within a couple of hours
- Manufacturer’s warranty and aftercare support
- Salt delivery and servicing when you need it
Call Us Today
Don’t put up with hard water any longer. Phone 01202 828 241 to book your free survey, or ask us any questions — we’re always happy to help.
Get A Free Quote

Book A Free Home Survey Today
Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
What Our Customers Say
“We have been customers for over 10 years. The annual service is always prompt and professional. Would not use anyone else for our water treatment needs.”
“From the beginning, speaking to Edith, Ben coming to the house and Will fitting the water softener the service was impeccable and would thoroughly recommend this company to anyone. An excellent product has been fitted and we are now enjoying beautiful water. Thank you all so much.”
“Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.”
“First class installation of new water softener, Very tidy and neat.”
“Ben was very knowledgeable and gave us great advice. The installation was completed quickly and the team left everything spotless.”
“Fantastic fitting and service very professional looking forward to using soft water as we are in a very hard water area”
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